Product Support | UK

Working with Files 2

• Uploading Files
• Downloading Files

Custom Views and Search 2

• Finding Documents & Channels
• Switching Views

Account Preferences 2

• Setting Up Your Account
• Email Notifications

Preparing Documents for Upload 2

• Inserts & Replacements
• Upload Guide

Annotating and Collaborating 8

• Copy / Paste the Text of a Document or Transcript
• Creating and Applying Note Tags
• Creating Basic Annotations and Notes
• Filtering Notes When In a Document
• Notes Tab

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Characters 5

• Adding a New Character
• Adding Documents and Transcripts to Characters
• Customising the Characters Tab
• Linking Chronology Entries to Characters
• Linking Notes to Characters

Chronology 3

• Adding to a Chronology
• Chronology Filter
• Managing a Chronology

Custom Bundles 4

• Adding Hyperlinked Documents to a Custom Bundle
• Creating Custom Bundles
• Populating a Custom Bundle
• Viewing/Amending Custom Bundles

Exports and Printing 7

• Export Manager
• Exporting a Chronology
• Exporting a Notes Report or Documents From the Notes Report
• Exporting a Search Report or Documents From Search Results
• Exporting an Index of Documents

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Hyperlinking 2

• Referencing Overview (Hyperlinking)
• Show Links

Searching 6

• Advanced Searching
• Applying Tag to Search Results
• Basic Searching
• Exporting Search Report
• Searching through Metadata (Find Document)

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Tags 3

• Applying Document Tags
• Creating Document Tags
• Reviewing Tagged Documents

Transcript 4

• How to Pause the Realtime Transcript
• Realtime Chat Functionality
• The Transcript Wall
• Transcript Navigation

Troubleshooting and FAQs 10

• FAQ - Clearing Your Browser Cache
• FAQ - Exports
• FAQ - Functionality Not Working
• FAQ - How can I create Expert/Witness Packs? (L)
• FAQ - Login Issues

View all 10

Video Tutorials 14

• Advanced Searches
• Characters - Adding a New Character
• Chronology - Adding a New Entry
• Creating Notes and Annotations
• Custom Bundles

View all 14